A customer from Djibouti came to our company to inspect the second-hand excavator he ordered.
When buying second-hand machinery overseas, he was most worried that the equipment status did not match the description. Therefore, this time he chose to come to the door in person for strict inspection.
Our engineers debugged the machine in advance, and the customer began to check it carefully as soon as he arrived at the site - from engine start-up to operational response, from appearance structure to wear of key components, each item was carefully compared.
The result exceeded expectations, and the customer said with satisfaction: "The status is better than in the video, it is totally worth it."
What made us even more happy was that he not only confirmed the purchase of this machine, but also asked about the situation of other equipment on the spot, and expressed his willingness to place additional orders.
Quality is the best promise, and satisfaction is the most powerful publicity.
Customer trust is the driving force for our continuous progress
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